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Frequently Asked Questions
 Please read over the information on this page before calling one of our support consultants. We are available to help you with connection setups and troubleshooting, setting up your email accounts, billing issues, and any other questions you may have regarding your Nodus internet connection.If the information is not available on this page or is not of any help to you, you may call our line or alternatively email us on support@nodus.net.au.  Q. When am I billed?
A. Nodus Internet will invoice services once a month in advance. With our online Credit Card facilities you will find paying your Nodus account simple and convenient. Talk to us about setting up automatic credit card billing. Q. Am I contracted to Nodus for a certain period of time? A. No. Unlike some other ISPs, Nodus does not lock you into a contract, which means if you wish to cancel, you may do so at any time. Customers that cancel within 6 months on standard ADSL and 12 months on ADSL 2 products may incur a minimal disconnection fee that we then pass on to our supplier, rather than paying out a contract. Q. More FAQ to Come. A. Q.More FAQ to come. A. |
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